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Industry solutions

Enterprise architecture built for high-complexity operations

Complexity in these industries is not volume — it is that the rule which decides a price, a cut, or a technician assignment lives in one person’s head. The platform is the same in all five. What changes is which part of it you lean on.

  • 5

    Verticals with a documented operational model, not a logo wall.

  • 16

    Capabilities across 4 areas, described once and tagged to the industries they serve.

  • 1

    Capability applies to every vertical without exception — the platform floor.

Filter to your operationBook a technical session

SOC 2 Type II observation window open · PIPEDA-aligned · Canadian data residency

The operational shape

What actually makes each of these hard

Each module below states the failure mode we built against, what the platform does about it, and the number a buyer in that industry is measured on. If none of these describes your operation, the platform is probably not the right tool.

Multi-tier pricing

Industrial Distributors & Wholesale

The same SKU has eleven prices depending on who is asking, what they bought last year, and which contract they signed. That logic currently lives in a spreadsheet one person maintains.

Customer-specific price books, tiered discount schedules that compound in a defined order, and a margin guardrail that stops a rep from discounting past the floor without an approval that is recorded.

You are probably here if
  • Reps quote from a PDF price list and the list is a quarter behind.
  • Discount authority is a verbal convention rather than a system rule.
  • Nobody can answer what a given customer's effective margin was last quarter without rebuilding it by hand.
Measured on
Realised margin against list, by customer tier
Capabilities
10 of 16
Dispatch & routing

HVAC, Electrical & Heavy Fleet Services

Dispatch is one person, a whiteboard, and a memory of who holds which ticket. When that person is on holiday, the board degrades to whoever answers the phone.

Skill-tag and certification matching with lapsed tickets excluded automatically, route optimisation against real service windows and overtime ceilings, and a mobile app that keeps working in a basement.

You are probably here if
  • Technicians arrive without the part because the van inventory lives in someone's head.
  • A certification lapses and nobody notices until an inspector does.
  • Overtime is discovered on the payroll run rather than prevented on the board.
Measured on
First-time fix rate and drive minutes per van per day
Capabilities
8 of 16
BOM & multi-currency

High-Tech Equipment Manufacturing

Engineering owns the bill of materials, sales owns the quote, and the two are reconciled by email. Every configured order is a small negotiation about what was actually sold.

Configured BOM generation straight from the quote, multi-currency exports with the rate and date stamped on the document, and bidirectional ERP sync so the production order is the quote rather than a retyping of it.

You are probably here if
  • Engineering rebuilds the BOM from a sales PDF, and catches errors roughly half the time.
  • Cross-border quotes are converted at whatever rate was in the sheet that day.
  • The ERP holds a part number the configurator has never heard of.
Measured on
Quote-to-production-order cycle time and BOM accuracy
Capabilities
10 of 16
Parametric configuration

Window Coverings & Architectural Shading

Price is a function of finished dimensions, and manufacturing needs cut dimensions. The deduction between them is trade knowledge held by two estimators.

Roller, roman, cellular, and drapery configured to the quarter inch, with tube, hembar, and fabric cut sizes derived from finished width and a margin floor enforced at the line.

You are probably here if
  • Deduction tables live in a laminated sheet at the cutting table.
  • A re-cut is absorbed as a cost of doing business rather than traced to its cause.
  • Motorisation is quoted separately from the shade it drives.
Measured on
Re-cuts per hundred units and quote turnaround
Capabilities
8 of 16
Commissioning lineage

Building Automation & Low-Voltage

Commissioning is treated as a separate project with its own spreadsheet, disconnected from the record that quoted and installed the system.

KNX and DALI group-address exports produced at sign-off from the same record that priced the job, with rack elevations, cable schedules, and PoE budgets carried on the quote itself.

You are probably here if
  • The as-built drawing and the installed system diverged during the second week.
  • Addressing is re-derived at commissioning from a drawing rather than exported from the design.
  • PoE budget is checked after the switch is specified, not before.
Measured on
Commissioning rework and as-built accuracy at handover
Capabilities
9 of 16
Solution finder

Filter the platform down to what your industry uses

Every capability is one record tagged with the industries it serves. A capability that appears under three verticals is described identically in all three, because it is the same record — there is no per-industry rewrite that can drift.

Solution finder

Narrow the capability set to the operation you actually run

Industry
Capability area

16 of 16 capabilities

  • CPQ engine

    Multi-tier discount schedules

    Volume, contract, and promotional discounts compound in a declared order rather than whichever order the rep applied them. The order is part of the price book, so two reps quoting the same cart get the same number.

    DistributionManufacturing
  • CPQ engine

    Customer-specific price books

    A price book is versioned and effective-dated. Requoting an old order reprices against the book that was live then, which is what makes a disputed invoice resolvable.

    DistributionManufacturingShading
  • Control & governance

    Margin floor enforced at the line

    The floor is checked on the line, on the document total, and again at approval. A quote cannot be sent below it without an approval that is recorded against a named person.

    DistributionManufacturingShadingAutomation
  • CPQ engine

    Parametric product configuration

    Finished dimensions in, cut list out. The deduction logic is catalogue data rather than tribal knowledge, so the estimator who has been here three weeks produces the same cut sheet as the one who has been here eleven years.

    ShadingManufacturingAutomation
  • CPQ engine

    Configured BOM generation

    The bill of materials is emitted by the same configuration that produced the price, with part numbers resolved against the ERP catalogue. Engineering reviews it rather than rebuilding it.

    ManufacturingAutomation
  • CPQ engine

    Multi-currency quote exports

    The conversion rate and its retrieval timestamp are stamped onto the document. A quote issued in USD in March is defensible in June because the rate it used is on the page.

    ManufacturingDistribution
  • Field operations

    Skill-tag and certification matching

    Technicians are matched to work by capability, and any certification expiring before the scheduled install date removes them from consideration automatically rather than at an inspection.

    Field servicesAutomationShading
  • Field operations

    Route optimisation with real constraints

    Optimised against customer time windows, van inventory, technician skills, traffic profile, and the overtime ceiling — not just against distance, which is the version that produces an impossible day.

    Field servicesDistribution
  • Field operations

    Offline-first technician app

    The device is the primary store. Job completion, parts consumed, photos, and signatures are captured with the radio off and reconciled on reconnect with per-field merge.

    Field servicesAutomationShading
  • Field operations

    Van inventory and parts consumption

    What is on the van is a tracked location, not an assumption. Parts consumed at completion decrement it and flow straight into the draft invoice.

    Field servicesDistribution
  • Integration

    Bidirectional ERP synchronisation

    Customers, parts, and invoices reconcile in both directions with a declared system of record per entity, so nobody has to guess which side wins on a conflict.

    DistributionManufacturingField services
  • Integration

    KNX and DALI commissioning exports

    Group addresses are generated from the design record at sign-off, so the as-built and the installed system start life identical instead of drifting from day one.

    AutomationShading
  • Integration

    Motorised hardware provisioning

    Motor addressing and scene bindings are emitted from the same configuration that priced the shade, so the commissioning technician is not retyping addresses from a quote PDF.

    ShadingAutomation
  • Control & governance

    Threshold-based approval workflow

    Discount depth, contract value, and non-standard terms each carry their own approver. The rule is configuration, so changing who signs off on a 30% discount is a settings change rather than a release.

    DistributionManufacturingField services
  • Control & governance

    Append-only audit lineage

    Every quote revision and dispatch assignment is an immutable entry. You can reconstruct exactly what a customer was shown on a given day, which is the only version of this that survives a dispute.

    DistributionField servicesManufacturingShadingAutomation
  • Control & governance

    Granular RBAC scopes

    A field technician sees the job, not the margin. A CFO sees the margin, not the customer's door code. Scopes are granted per role and enforced at the API rather than hidden in the UI.

    DistributionField servicesManufacturingAutomation
How the areas divide

Four areas, and what each one is responsible for

CPQ engine

5
  • Multi-tier discount schedules
  • Customer-specific price books
  • Parametric product configuration
  • Configured BOM generation
  • Multi-currency quote exports

Field operations

4
  • Skill-tag and certification matching
  • Route optimisation with real constraints
  • Offline-first technician app
  • Van inventory and parts consumption

Integration

3
  • Bidirectional ERP synchronisation
  • KNX and DALI commissioning exports
  • Motorised hardware provisioning

Control & governance

4
  • Margin floor enforced at the line
  • Threshold-based approval workflow
  • Append-only audit lineage
  • Granular RBAC scopes

Bring us the rule nobody wants to touch

The most useful first conversation is not a demo of our catalogue — it is you describing the pricing rule, deduction table, or dispatch convention that currently lives with one person. We will model it live.

Book a technical sessionModel the payback first